Invataksi operates on the principle of providing a comprehensive social service. Drivers perform more tasks than in a regular taxi, effectively working as paramedics. They accompany passengers from their apartments to the car and back, as wheelchairs do not fit in the elevators of many buildings.
“In fact, this is a big problem. Our drivers not only sit behind the wheel, but also help passengers get out of the building, get into the car, etc. All this requires good physical fitness and certain human qualities,” Roman explains the specifics of the job.
    The organization cares for a wide variety of people, including adults and children with various disabilities and orphans with mental health issues. Among them, the St. Sophia Social Home "Domik" occupies a special place. Its wards regularly visit the Center for Therapeutic Pedagogy, where they undergo rehabilitation. ANO "Invataksi" provides these trips, understanding the importance of continuity in the rehabilitation process for children with developmental disabilities.
In addition, the organization transports the Paralympic curling team from Ramenskoye to competitions, as well as wards of various rehabilitation centers. At the request of the Paralympic Committee, athletes arriving for the 2011 awards ceremony were met at the airports.
Some of the wards have special stories — for example, 16-year-old Ksyusha Busygina, who has cerebral palsy, saw her dream of visiting Moscow come true thanks to her participation in the "Christmas Tree of Wishes" campaign. Deputies gave her tickets to Moscow, where she met actor Roman Popov and Miss Russia contestant Anastasia Antonova. After a busy few days in the capital, the Invataxi service helped Ksyusha get to the train comfortably, organizing a safe trip to the station, taking into account all the specifics of her mobility.
"Usually to medical facilities for doctor’s appointments or rehabilitation activities. Sometimes to cultural events—the theater, concerts, or just to visit friends. In the summer, we help our clients go on vacation: we take them to the airport, the train station, or to and from their dachas," Roman lists the areas of work.
They often pick people up from the hospital—since 2013, free transportation upon discharge has been canceled for patients in serious condition.
Most trips are carried out on a charitable basis, as many of those in their care are unable to pay for transportation services. The organization exists thanks to donations and support from caring people.